FAQs
Our goal is to make your equipment hire experience as easy and hassle-free as possible. We’ve compiled a list of common questions here, but if you need more information, please feel free to contact us.
Hire Fees & Rentals Periods
Rentals Group charges in 24-hour increments for the duration that the equipment is in your possession. The hire period begins as soon as you collect the equipment from one of our branches, a freight depot, or have it delivered to you. The hire ends once the equipment is returned to one of our branches, scanned at a freight depot, or picked up from your location, provided you have adhered to our returns policy.
All of our products are offered on a minimum one day hire, unfortunately we don’t offer half day hires for our products.
Collections & Returns
We charge in 24-hour blocks, allowing you to pick up the equipment you need at any time during our operating hours, and the hire will start from that moment. For example, if you need the equipment for one day, you can pick it up at 2PM the day before your testing, and you'll only be charged for one day as long as the equipment is returned by 2PM the following day.
Freight
Rentals Group provides tailored freight solutions designed to meet your specific location and requirements. We recognize the challenges that delayed freight can create for your business, which is why we offer a range of services including Local Delivery, Standard Road Freight, Overnight Express, Next Flight, and even Mission Critical freight options. At Rentals Group, we're committed to your success. We understand the importance of your work and will do everything we can to ensure you receive the right equipment, exactly when you need it.
Support
Free Technical support can be provided by Rentals Group when required. We work closely with our manufacturers and retailers to make sure if a unit is not working properly or if help is required we are just a phone call away!
Simply call the team on 1300 623 605.
Discover a new way of hiring technical test and measurement equipment at very competitive rates with Rentals Group.
Whether you’re located in Brisbane, Sydney, Melbourne, Canberra, Adelaide, Hobart, Perth, Darwin or regional towns and cities like Townsville, Bendigo, Newcastle, or Karratha, all the industrial and electronic testing equipment you need to complete your next project is available at Rentals Group.
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